Does mueller QAAS serve my type of benefit plan?
Yes. We are an “open shop” and can help clients of any size with any type of benefit plan, including group, association, level-funded, and self-funded plans. We can also refer you to quality professionals for needs other than welfare benefits, such as retirement, workers’ compensation, and property and casualty insurance.
Do you have the staff in-house to service my account properly?
Yes. We serve dozens of satisfied clients ranging in size from 2 to over 5,000 employees, and are fully prepared to grow as needed. We are also open to working on a project or a la carte basis if it better suits a client’s needs. Our staffing philosophy focuses on quality over quantity so clients always have a familiar point of contact who can handle most, if not all, of their needs at any time. Our President and CEO, Jim, also prefers to spend his time interacting with clients and his community instead of managing employees.
Does mueller QAAS charge additional consulting fees?
Any fee arrangement we negotiate is in place of traditional producer compensation, not in addition to it. Our compensation model is completely transparent: what you see is what you get. There are no additional, hidden, or supplemental fees beyond the client-negotiated fee arrangement. On top of that, rather than costing extra, our compensation model nearly always saves clients’ money.
I’ve heard that Jim used to take bonus money, but now he says it’s bad. What gives?
Conflict of interest was not a big problem when there was plenty of competition in the market to keep it in check. In today’s consolidated market, what is best for the broker is not always best for the consumer. Consumers need aligned incentives in such a consolidated market.
Can you really save us money?
Beyond providing exceptional account management and client services, we really do save many of our clients a substantial amount of money. We’ll provide a real-life example:
We recently saved a Milwaukee-area private charter school 47% on health premiums by changing insurance carriers. Their prior broker had not shopped the market in many years and said an 11% increase from a large national carrier was their best option. Mueller QAAS conducted a needs assessment with the school’s employees and went to market with the information we gathered. We then recommended the school move to a lower cost local carrier with a high-performing network and wellness program. The changes resulted in increased enrollment (aiding retention), at lower cost to the school. For more stories like this, visit our Testimonials page.
Isn’t changing benefit brokers a hassle?
No, it doesn’t have to be! Because our focus is on your best interest, we will make sure that you know what to expect and are prepared for any changes before they occur. When the timing is right, we can provide you with a comprehensive, objective view of your options. Should you choose to work with us, we can either step into the shoes of your current broker or connect you with new vendors with minimal disruption. Feel free to email or call us to begin the conversation about how we can help you and your HR department make a change for the better.